Privacy policy

Shipping Policy – Festive Charms

Last Updated: October 13, 2026

Thank you for shopping with Festive Charms. We aim to process and deliver your orders as smoothly as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation. Processing may take longer during holidays, promotional events, or periods of high order volume.

Shipping Destinations

We ship to the destinations available at checkout. Available shipping methods and costs will be displayed before you complete your purchase.

Shipping Costs

Shipping charges are calculated at checkout based on your order, destination, and available shipping options. Free shipping will be offered only when indicated on the relevant product page or promotion.

Estimated Delivery

Estimated delivery times depend on the destination, shipping method, carrier, and customs processing where applicable. Delivery dates are estimates and are not guaranteed.

Tracking Information

When tracking is available, we will provide tracking information after your order has shipped. Please allow time for the carrier to update tracking details.

Delays and Lost Packages

Festive Charms is not responsible for delays caused by carriers, severe weather, customs inspections, or other circumstances beyond our reasonable control. If your order appears lost or has not arrived within the expected timeframe, contact our support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Please contact us immediately if you notice an error. Changes may not be possible after an order has been processed.